Terms of service
Here’s a solid Terms of Service policy for your shop. This covers orders, custom work, handmade variations, intellectual property, liability, and general website use:
Terms of Service
Overview
This website is operated by SM Creative Studio LLC. Throughout the site, the terms “we,” “us,” and “our” refer to SM Creative Studio LLC.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including all policies referenced herein.
If you do not agree to all terms and conditions, you may not access the website or use our services.
Products & Services
SM Creative Studio LLC offers handmade, custom-made, laser-cut, engraved, and personalized products.
We reserve the right to modify, discontinue, or limit products or services at any time without notice.
Handmade Product Disclaimer
Most of our products are handmade and crafted individually, making each item unique.
Slight variations in wood grain, stain color, engraving depth, paint application, sizing, and overall appearance may occur. These variations are normal and are not considered defects.
Product photos are for reference only and final products may vary slightly.
Custom Orders
Customers are responsible for providing accurate customization details, including names, dates, spelling, sizing, and design instructions.
Once a custom order has entered production, changes or cancellations may not be possible.
SM Creative Studio LLC is not responsible for errors submitted or approved by the customer.
Pricing & Payment
All prices are listed in U.S. dollars.
We reserve the right to change prices at any time without prior notice.
Payment must be received in full before production or shipment of any order.
Shipping & Delivery
Shipping and delivery timelines are estimates and are not guaranteed.
SM Creative Studio LLC is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information.
Returns & Refunds
Please review our Returns & Refund Policy for information regarding returns, refunds, exchanges, and cancellations.
Intellectual Property
All content on this website, including product designs, logos, graphics, text, images, and custom artwork created by SM Creative Studio LLC, is the property of SM Creative Studio LLC and may not be copied, reproduced, or used without written permission.
Prohibited Use
You may not use our products, services, or website for:
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Illegal purposes
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Fraudulent activity
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Violating intellectual property rights
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Harassment or abuse
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Uploading harmful code or malware
We reserve the right to terminate service for violations of these terms.
Limitation of Liability
SM Creative Studio LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, services, or website.
Our liability shall be limited to the amount paid for the product or service purchased.
Product Use & Safety
Customers are responsible for the safe and proper use of all products.
SM Creative Studio LLC is not responsible for misuse, improper handling, or damage caused after delivery.
Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon posting to the website.
It is the customer’s responsibility to review these terms periodically.
Contact Information
Questions about the Terms of Service can be sent to:
SM Creative Studio LLC
Email: smcreativestudio.service@gmail.com